Frequently Asked Questions
What is Onsite Cleaning?
It is a unique way of cleaning at your premises. We use a wet and dry cleaning system which enables us to clean almost any type of fabric where it hangs. That means that we come to your home or business premises and render the cleaning services where the curtains, blinds, upholstery or furniture is.
What Equipment and Cleaning Process do you use?
We use specialised cleaning equipment that utilises wet and dry cleaning methods that is safe to use on almost any type of fabric or upholstery. We use a dry cleaning method that is both gentle and efficient. A waterless solvent is what is applied to the fabric and it guarantees no shrinkage or damage.
Why use us?
If you use us then you don’t have to remove the curtains or blinds as we come to use and clean it where it hangs.
We use an environmentally safe cleaning process that ensures only the dirt is disposed of.
The detergents that we use are safe.
Can you give me a quote without seeing the curtains, upholstery, etc.?
Well, we do prefer to see the items first but we can give you estimate if we have the following information:
- Length and width of the blinds or curtains as well as the number of drops per window.
- Width and breadth of the carpets.
- Number of seats for upholstery, type of chair, etc.
- Single, double, king-size or queen-size mattress.
How many cleaners will you send?
It could be 2 to 3 cleaners but it depends on the size of the cleaning project.
How long will the cleaning process take?
It will depend on the size of the cleaning project. Our staff will be advise upon the quotation stage.
How do you accept payment?
We accept cash or EFT payments.
How far in advance do I need to book your cleaning services?
Well, we require about 7-8 working days, but for smaller jobs we could assist you sooner.
How often should a mattress be cleaning?
Every 6 months is advisable as dust mites thrive in an unclean environment.